Shipping
General
Shipping rates are calculated based on the items in your cart and the shipping method you picked. All orders are fulfilled within 3 business days (subject to card clearance and stock availability). We operate Monday to Friday and not on public holidays. We may charge a small handling fee on top of your order.

Arctic Accessories reserves the right to change the terms and conditions of the shipment of the product at its own discretion.

Delivery Duration
Please note that all delivery duration are quoted in business/working days and is meant only to be an estimation and should not be taken to be reflective of the actual duration taken to deliver the product.

Estimated delivery times are as follows:

USA Express Shipping (Fedex, DHL, UPS): 2-4 business days
USA Free shipping (USPS International Mail): 6-10 business days
Rest of the World Express (Fedex, DHL, UPS): 2-8 business days
Rest of the World Free Shipping or Fixed Charge (Registered Mail): 7-21 business days

Free Shipping
For the benefit of our customers, we also offer a Free Shipping option whereby orders are shipped via Registered Mail. However, please note that Registered Mail is regrettably not as reliable as express shipping services (DHL, FedEx, UPS, etc) and delays are not uncommon. We advise our customers to pick our Express Shipping option for fast and reliable delivery of their orders. Customers who picked our Free Shipping option do so at their own risk and we are not responsible for any delays and lost packages. Replacements and refunds will not be given for lost packages.

Import Duties/Fees/Charges
We are not responsible for any import duties, fees, fines or other charges that you may incur upon receipt of the product.

Military Addresses
If you need to ship to a military address, please contact us using the methods stated below.

For any enquires, please contact us using our contact form or email us at support@thearcticstore.com

Customer Policies
Warranty Information
Arctic Accessories ("Arctic") warranty obligations for the product you have just purchased (the "Product") from Arctic Accessories are limited to the terms set forth in this document. Arctic warrants the Product against defects in materials and workmanship for a period of three (3) months from the date of original purchase ("Warranty Period"). If a defect arises and a valid claim is received by Arctic within the Warranty Period, at its option, Arctic will repair the Product or exchange the Product with a functionally equivalent new product. Arctic warrants repaired Products and replacement products provided hereunder against defects in materials and workmanship from the date of the repair or replacement for ninety (90) days. If the Product is exchanged, the replacement product becomes your property and the Product returned becomes Arctic's property. When a refund is given, the Product becomes Arctic's property.

Exclusions and Limitations
Arctic's limited warranty applies only to the Product. The warranty does not apply to any non-Arctic product, even if packaged or sold with the Product. The warranty excludes without limitation any scratching or surface damage to any non-Arctic product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, normal wear and tear excepted, in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions). This warranty does not apply to injury and/or damage caused by accident, abuse, misuse, or modification of the Product.

No Other Warranties
To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Arctic specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If Arctic cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No Arctic reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Damages Limitation
To the maximum extent permitted by law, Arctic is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the Arctic product. Arctic is not responsible for damage arising from failure to follow instructions relating to the product's use.

Consumer Protection
For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, Arctic's liability is limited, at its sole option, to replacement or repair of the product.

Others
The Architect Stylus contains small parts and is not suitable for children under 3 years of age.
Others
*Actual products may differ in appearence from images shown on this website.

All products and materials are intellectual property or trademark owned by Arctic Accessories.

iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. All other trademarks are the property of their respective owners.
Copyright © 2011 Arctic Accessories. All Rights Reserved.